Return Process

1. Initiate Return

1.1 Should you encounter any issues with your purchased items or find them unsatisfactory, please promptly reach out to our customer service team at within 15 days of receiving the goods. Provide the order number and pertinent details for efficient processing.

1.2 Our customer service team will facilitate the return process by issuing a return authorization and providing instructions for sending the items back to the designated address. It is imperative that the items remain unused, undamaged, and properly packaged for return.

1.3 Upon receipt of the returned goods, a thorough inspection will be conducted. If the items meet our return criteria, we will proceed with either a refund or replacement as per your preference.

Return Conditions

2. Eligibility Criteria

2.1 The goods must be in their original condition, unused, undamaged, and securely packaged for return.

2.2 All return requests must be submitted within 15 days of receiving the goods.

2.3 Please note that certain products, such as personalized items, may not be eligible for return. We advise reviewing the product description carefully before making a purchase.

Refund Process

3. Processing Refunds

3.1 Once the returned items are accepted and inspected, will initiate the refund to the original method of payment.

3.2 Please be aware that refund processing may take some time. Your patience is appreciated during this process.

Shipping Policy

Delivery Time

1. Dispatch Timing

1.1 We strive to process and dispatch orders within 5 days of payment confirmation.

1.2 Delivery times may vary depending on the destination and selected logistics service. Rest assured, you will receive order tracking information to monitor the status of your shipment.

1.3 While we make every effort to ensure timely delivery, unforeseen circumstances such as adverse weather conditions or logistical challenges may result in delays. We appreciate your understanding in such situations.

Freight Charges

2. Free Shipping

2.1 In our commitment to providing an excellent shopping experience, offers free shipping on all orders. Regardless of the quantity or value of items purchased, you will not incur any additional shipping charges.

Logistics Tracking

3. Track Your Order

3.1 Easily track the status of your package using the provided order tracking information.

3.2 Should you have any inquiries regarding the logistics status or encounter any issues with delivery, please do not hesitate to contact our customer service team for assistance.

Before making a purchase, we encourage you to review and familiarize yourself with’s return and shipping policies. Should you require any further clarification or assistance, our dedicated customer service team is available to help.

Thank you for choosing!